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The perils of USB memory sticks Filed in: Systems & Networks

January 12th, 2012

The Internet makes moving files around extremely simple.  Whether it’s sharing a photograph with family of Facebook or Flickr, or securely transferring a sensitive commercial document from a laptop to company server over a secure VPN connection, documents have never been more portable.

It makes the old practice of saving files on to a floppy disk in order to make it portable redundant.  And hurrah for that – it was slow, cumbersome and something never to rely upon – all it took was a bit of grit to get inside the disk or for someone to put it on top of a speaker and the data within was lost.

The USB memory stick has brought the sneakernet back into vogue.  Alas, it appears that a generation of users must relearn how to avoid the perils of the network…

Over the last year or so, we have been fortunate (!) enough to have worked with a couple of students from Huddersfield University on a sandwich placement year*.  Both students have worked on a variety of website projects – one on the graphical side, and another programming.  It’s certainly been an experience, and we have learnt as much as they have over that time!  (And no - never work with placement students is not of the lessons we’ve learned ;-) ).

Back to the sneakernet, our computer games programming student thought that it would be a good idea to store his dissertation on a USB memory stick.  And that’s a reasonable thing to do – it can be easily transferred between student home and college and the library and his parental home and a printer as required.  But it’s not a reasonable thing to do if it’s the only place that the work is saved and a negligent worker at the printers pulls the stick out of a computer without properly dismounting it first.  That leads to data corruption and weeks of lost work with a deadline approaching – as our computer games programming student is now experiencing :-(

This post isn’t an “I told you so” or gloat – he knows as much as I and I suspect I do that backups of important files should always be made – but instead a salient reminder for us not to be complacent.

There are many ways that backups can be made, each suitable for different tasks:

  • Formal backup procedure – Commercial users should certainly have a formal off-site backup procedure.  This can take the form of incremental backups over the Internet, or more traditional tape backups.  Do periodically review your backup procedure and ensure that backup policies are carried out regularly.
  • Automatic backups – For home users, your ISP, telecomms provider or another company may be able to provide automatic backups of personal files – such as documents or photographs – to “the cloud” – storage space on the Internet.  Check their privacy policies to make sure that you’re happy with how they handle your files first, but these services can be an easy and cost effective way of keeping a backup should a disaster occur
  • Dropbox – Dropbox.com provides some free space to which you can automatically synchronise files to.  You can then synchronise these files with other computers, such as other desktops at home, laptops and even your smartphone.  We wouldn’t necessarily recommend storing anything too sensitive here, but it would be perfect for syncing university projects…
  • Manual backup – Ad hoc backups to disk, uploading to the Internet or email can be useful, although we wold suggest a more formal procedure for both business and personal use.

A running theme throughout all of these is that you should check out what the companies involved are doing with your files.  Make sure that you’re comfortable, and make a decision based upon the files you want to back up.  To be on the safe side, assume that uploading all your holiday snaps to Facebook will lead to the whole world seeing them!

Contact our Systems team on (01457) 819600 if you would like to discuss your business backup systems.

*Incidentally, I think that our computer games programming student took the phrase sandwich year far too literally.  His daily meat-slab sandwiches were immense!

Opening PDFs in Google Chrome Filed in: WebSystems & Networks

February 14th, 2011

Google Chrome is fast becoming my browser of choice, but it has a few annoyances which stops me completely dumping the once-excellent but now bloated Firefox.

One of these has been how Chrome handles links to PDFs.  Upon clicking them, the browser displays the PDF in its own  reader.  Whilst this is quick, the in-built reader is feature limited and doesn’t behave in the way I have come to expect a PDF reader to.

You can force Chrome to open PDFs in your default PDF reader (typically Adobe Reader) by following these steps:

  • Click the spanner button and select ‘Options’
  • Go ‘Under the hood’ or ‘Under the bonnet’
  • Select ‘Content Settings’
  • In the ‘Plug-ins’ section, click the ‘Disable individual plug-ins…’ link
  • Look for ‘Chrome PDF Viewer’ in the  list, and ‘Disable’ it.

Next time you click a link to a PDF, it will download the file so you can view it as you would normally :-)

What Google knows about your site Filed in: Web

January 18th, 2011

Google and the other search engines hold data about your web presence, including:

  • How many times your site is returned in search results
  • How often visitors click through to your site from search results
  • Keywords they used to find you
  • Web sites linking to you
  • Advice on how you can make your site more ‘crawlable’
  • …and more

They have opened up access to some of the information they hold to verified owners of sites.  This valuable information will help you understand the intent of visitors to your site and optimise it for the type of visitors you wish to attract.

Map Results

You may have noticed that when you search for a service, followed by a place name (such as “manchester plumbers”), a number of companies are returned in the ‘map results’ (they have a small red marker next to the results, corresponding to map markers).

If you haven’t done so already, it is relatively straightforward to verify that you do business where you do and increase the chances of being returned more highly in the map results.

And finally…

We’ll expand on this rather pithy post in due course.  If you need any help in the meantime, please do not hesitate to contact us.

Software Annoyances Filed in: Systems & Networks

November 22nd, 2010

Arrrgh!  Who at Microsoft thought it would be a good idea to make it impossible to view 2 presentations side-by-side in Powerpoint?

OK, I say impossible – they’ve apparently fixed the problem in the latest version, and there’s an horrendous kludge which means it can sort-of be done in Powerpoint 2007 (see below), but multi-screen displays have been commonplace for years now!

To workaround Powerpoint’s irritating window arrangement, follow these steps:

  • Open the 2 documents you’d like to view side-by-side
  • Click the top-left blob
  • Press the ‘Powerpoint Options’ button
  • Select ‘Advanced’
  • Untick “Show all window in the Taskbar”
  • Press the ‘OK’ button.  Your presentations will be contained within more manageable ‘child’ windows.
  • Irritatingly you can’t drag these out of the ‘parent’ Powerpoint window.  However, you can extend the window to fit your entire workspace, even across multiple monitors (if you’ve set your displays up to span)

What are your biggest software annoyances?   Let us know – we may know a workaround.

Cross Browser Compatibility Filed in: WebSystems & Networks

November 15th, 2010

ie6-logoRecently Internet Explorer 6 passed the grand age of 9, having first been thrust upon an unsuspecting world in 2001.

When it comes to using software, especially in a rapidly changing industry such as the Web, this is the equivalent of wearing flares and a tight shiny polyester shirt with a flower print even when not attending a 70s revival night, or creating a mixtape of Flock Of Seagulls and Human League tracks, despite the availability of Girls Aloud in high quality MP3 or lossless FLAC formats.

Internet Explorer 6 is a case of 2001: A Browser Oddity.  Despite this, up to a quarter of your web site visitors may still be using this antiquated technology.

Continue reading "Cross Browser Compatibility" »

The Queen joins Facebook Filed in: Web

November 8th, 2010

With this weekend’s launch of its Facebook page, the Monarchy has again misunderstood the point of social networking.

Whilst we would not expect to befriend the Queen, become her neighbour in Farmville or virtually “poke” her, it’s reasonable to expect more than staid announcements of visits, promotion of other Monarchy web properties and court circulars.

In fact, the Monarchy has not attempted anything it already does on other web sites, bringing into question why it bothered at all.  It’s a classic example of half-baked social networking – riding the latest craze without a cause.

In the Monarchy’s defence, it has opened itself up to comments from Facebook members.   The membership does not disappoint, with the perhaps predictable mix of:

  • Badly-spelled sycophancy (“It’s good to see,things are changeing…good morning royal family,may god keep you safe allways love john xx“)
  • Expressions of disbelief (“omg the queen“)
  • The race to leave the first comment against a picture (“First comment!“)
  • Calls for a republic (“Would be nice if you asked us before assuming you can be head of state…“)

It will be interesting to see if the Monarchy embraces social networking fully by replying to comments rather than simply deleting them, however much at odds with the organisation.

As for Facebook itself, the Queen becoming a member is either a sign that it has reached a critical mass meaning nobody can afford to ignore it, or it has jumped the shark.  Only time will tell.

Fish.Net is hosting the first of two free masterclasses covering effective web marketing later this month.  If you are based in the Oldham area, please contact us to register your interest.

Fish.Net is Fifteen! Filed in: Fish.Net

September 28th, 2010

FIFTEEN YEARS AGO, the only people using the Web were geeks, the curious and those who listened to people like Fish.Net’s four founding directors.

For in 1995, Web pages took an age to download and displayed just basic text and images.  Google wasn’t even a research paper (with work not beginning on it until January 1996), and the idea that we would be able to access virtually any information from a portable handset that we made telephone calls on was still the domain of futurists and sci-fi/Jetsons fan-fic writers.

Companies still needed persuading that email made the fax machine archaic.  With all this in mind, some must have looked at Fish.Net’s Managing Director Chris Paterson and Operations Director Michele Hayes’ quest to raise awareness of the Internet and help businesses exploit the capabilities of this emerging technology and wondered what planet they were on.

But for Fish.Net the opportunities were clear to see, and fifteen years on we have the luxury of hindsight backing up our instinct.

We have helped hundreds of small, medium and large companies, government-funded initiatives, individuals and charities take their first tentative steps onto the Web and grow their presences into major revenue-driving channels.

The dot-com bubble has boomed and bust, and many rising stars such as fashion e-store Boo.com and browser manufacturer Netscape have since burnt-out.  Fish.Net has remained on course throughout its 15 years by aligning technology with demonstrable business needs.

Here’s to the next 15 years!

Interweb into the Dictionary Filed in: Web

August 19th, 2010

The Internet has contributed several new words to the revised Oxford Dictionary of English, which has been released today.

Social Media‘, Interweb and netbook have all joined culturally relevant words such as ‘quantitative easing’, vuvuzela and ‘chill pill’.

The Oxford Dictionary of English (ODE) is periodically updated, unlike the Oxford English Dictionary which maintains a bank of words which is continuously updated.  An update to the ODE therefore marks a milestone of common usage and cultural relevance.

With language surrounding technology changing so rapidly, it’s easy to fall behind with the latest jargon.  Fish.Net strives to speak in ‘plain English’, but here’s a guide to some of the words which have made the ODE!

  • Social Media
    The tools (Web sites, applications) used for online social networking.
  • Tweetup
    A group meeting arranged via social networking service Twitter.
  • Microblogging
    Making short blog entries, typically on Twitter.
  • Netbook
    Small laptop typically used for browsing the Web, email and light word processing.
  • Interweb
    Humourous term for the ‘Internet’ or ‘Web’.  Satirises the amount of technology jargon!
  • Paywall
    A restriction on Web sites whereby only paid subscribers can access content.
  • Viral
    Rapidly-spread news or promotion, typically via social networks and email.
  • Defriend
    To remove the status of ‘friend’ from an online acquaintance, typically in social network Facebook.  Opposite of ‘befriend’.
  • Dictionary attack
    An attempt to hack into an account by entering complete words as found in the dictionary as passwords.

Are you confused by jargon?  Do you know of any other technology words which are creeping into common parlance?  Let us know :-)