IT technicians watching Channel 4′s The IT Crowd will nod sagely when the support staff in the basement of Reynholm Industries ask their IT-challenged colleagues: “Have you tried turning it off and on again?”.
This now well-known advice has been an in-joke of IT technicians for many years. Despite this, it does genuinely solve many problems, and it’s often one of the first diagnostic steps carried out when problems arise.
The Web equivalent of this is “Have you cleared your cache?”. Just as a computer system can occasionally fall over if not restarted on a semi-regular basis, browsers can sometimes show a Web page incorrectly if they don’t download the very latest version of a file.
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Part 3 of 3